_ WHO WE ARE
About us
TEK BOX LTD is a Business Process Management Company, offering (BPO), (BPR) & (CCT) Services.
Tek Box Ltd is a Kenyan multinational company that provides business consulting, information technology and outsourcing services. It has its headquarters in Nairobi, Kenya and looking to expand in other countries.
Our state-of-the-art outsourcing platform unleashes the full potential of outsourcing by seamlessly integrating into your workforce teams, it fasts to deploy, extremely scalable, save you money and gives you real-time visibility, detailed reporting and full control of your team.
We are committed to your success. Our account managers and success teams will be with you every step of the way to help you get the most from outsourcing.
Why do we make a great difference?
Our mission from the very first day will be to cultivate professional relationships with customers to provide better-quality customer experience with personal touch. We purpose to bring forth actionable customer insights which will be key to the business growth.
Africa is quickly gaining momentum as the destination of choice for offshore outsourcing and this soon we will surplus Philippines and India. Africa has the advantage of most of the population is English-speaking population but also accommodate most if not all of the other international languages.
With a neutral accent that is easily understood and a population that is well-versed in Western culture and norms, outsourcing of customer support teams in the Africa are cost-effective and help to minimize communication barriers at the same time provides a cost saving of approximately 70%.
Customer Satisfaction
Experience
2 years
Projects
12
